Terms & Conditions

General 

Accessing this website is at your own risk; Boom Sauce does not guarantee that it is entirely error-free, despite comprehensive checking of facts and content. Boom Sauce will not be liable for mistakes and misleading statements that are entirely accidental. Boom Sauce is not liable for the content of any third-party websites even when linked from this website, and will not be held responsible for your protection and privacy on those websites.

Any liability under these Terms and Conditions cannot exceed the total price of your order. Boom Sauce is not responsible for any business loss or damage, which does not result directly from their actions, or that was not foreseeable at the time of ordering. These Terms and Conditions are subject to review from time to time.

Data & Privacy

When you order from us, your information will be stored on our database for the sole purpose of fulfilling your order. We have no sight of your payment details, nor are any details saved on our website or server. For our full Privacy Policy please click here.

Orders

When placing an order on Boom Sauce you agree to these Terms and Conditions and you are making an offer to purchase goods from Boom Sauce. Once payment is accepted, an acknowledgment with all your order details shall be emailed to you along with your invoice. We will contact you regarding any out of stock items and delivery details will be confirmed when the order is dispatched.

Strong passwords is advised to prevent unauthorised access to your account. Please keep these confidential and secure. All activity that takes place through your account is your responsibility. If you believe that your username or password has become known to, or is being used by, people other than you, please inform Boom Sauce immediately.

Order Processing

We take online security very seriously, use Stripe to process customer credit, and debit card payments. Payment information is not stored on our website or server and is encrypted in transit using the Secure Sockets Layer (SSL) protocol. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, stripe make use of best-in-class security tools and practices to maintain a high level of security at Stripe.

Cancellation

If you wish to cancel an order you have made, please contact Boom Sauce immediately. Once Boom Sauce accepts the cancellation of your order, then a full refund will be issued. We are unable to action a full refund if your item has been dispatched.

If your order has been dispatched you can return the product to us once delivered. The item/s will need to be returned to us unopened and in the condition it was delivered in. No postage will be refunded and the cost of return will be down to you the consumer. If there is sign that the bottle was opened or has been damaged we will refuse a refund. 

Returns & Refunds

If for any reason you are unhappy with your purchase please e-mail us stating the nature of your complaint and return the goods within 7 days of receipt. We will refund you or replace the goods without fuss.

All items are your responsibility whilst in your possession. We therefore strongly advise you to send any returns in adequate protective packaging to avoid damage in transit and by registered post with adequate insurance. We will not be held responsible and will be unable to offer any refunds or exchanges for any items lost or damaged in transit on their return journey from you to us.

CURRENT STOCKISTS

for a list of current stockists click here

Grab Some heat 

We love hearing from our customers and encourage you to get in contact with us, as without your feedback we can't improve or develop more excellent Boom products.

12 + 9 =